Terms and Conditions of Service

MULTI-MEDIA REVENUE GROUP
TERMS AND CONDITIONS OF SERVICE
Website Design, Development & Digital Marketing Services
Effective Date: July 30, 2026
Atlanta, Georgia • (470) 685-0089 • hello@multimediarevenuegroup.com

1. Agreement Overview

These Terms and Conditions (“Terms”) govern all website design, development, branding, SEO, and digital marketing services (the “Services”) provided by Multi-Media Revenue Group (“MMRG,” “Company,” “we,” “us”) to any individual or business that engages us (the “Client,” “you”). These Terms apply in addition to, and are incorporated into, every Service Agreement Consent Form and Liability Waiver and Disclaimer signed by the Client.

By requesting a quote, booking a consultation, submitting a deposit, or otherwise engaging MMRG, the Client agrees to be bound by these Terms. If any provision of a signed Service Agreement Consent Form conflicts with these Terms, the specific terms of the signed Consent Form will control for that engagement.

2. Required Service Agreement Consent Form

No Services will begin until the Client has reviewed and signed a Service Agreement Consent Form (the “Consent Form”). This requirement applies to every engagement, regardless of project size, and cannot be waived verbally or by email alone.

At minimum, the Consent Form will specify the following for each engagement:

Scope of Services — a written description of all deliverables, pages, features, integrations, and any explicitly excluded items.

Timeframe — the estimated project start date, milestone dates, and target completion/launch date, along with an explanation of factors that may extend the timeline (see Section 6).

Total Cost — the full fixed price or itemized cost of the engagement, payment schedule, accepted payment methods, and any applicable taxes.

Revision Allowance — the number of design/content revision rounds included before additional fees apply.

Client-Furnished Materials — content, images, logos, credentials, or licenses the Client is responsible for providing, and the deadline for providing them.

A copy of the fully executed Consent Form will be provided to the Client for their records. The Consent Form, once signed by both parties, becomes a binding part of the engagement and is governed by these Terms.

Template: A blank Service Agreement Consent Form is included as Appendix A to this document.

3. Deposit and Payment Terms

3.1 Deposit Requirement

A non-refundable deposit equal to twenty-five percent (25%) of the total quoted Service cost is required before any work, design mockups, development, or account setup begins (the “Initiation Deposit”). Work will not be scheduled, reserved, or started until the Initiation Deposit has been received in full.

3.2 Remaining Balance

The remaining seventy-five percent (75%) of the total Service cost is due according to the payment schedule stated in the signed Consent Form, which may be structured as milestone-based payments (e.g., at design approval and at launch) or as a single balance due at project completion, prior to final website launch, domain transfer, or handoff of files and credentials.

3.3 Non-Refundable Amounts

Because the Initiation Deposit reserves project scheduling and compensates for discovery, planning, and early design work, it is non-refundable once paid, regardless of whether the Client later cancels, pauses, or does not proceed with the project.

3.4 Late Payment

Invoices not paid within the timeframe stated in the Consent Form may result in a pause of all work, removal of a live site from hosting, and/or a late fee as disclosed in the Consent Form, until the account is brought current.

4. Project Timeline, Scope Changes, and Delays

Estimated timeframes stated in the Consent Form assume timely Client cooperation, including prompt feedback, content delivery, and approvals. MMRG is not responsible for delays caused by:

Late or incomplete content, images, copy, or brand assets from the Client;

Delayed feedback or approval on design/development milestones;

Delays in third-party services, plugins, domain registrars, or hosting providers outside MMRG’s control;

Client-requested changes to scope after the Consent Form has been signed.

Any request to add features, pages, integrations, or functionality beyond the scope defined in the Consent Form will be treated as a change order, documented in writing, and may result in additional fees and/or an adjusted timeline before work proceeds.

5. Client Responsibilities

The Client agrees to:

Provide accurate, complete, and lawfully owned content (text, images, logos, trademarks, testimonials) and grant MMRG a license to use it solely for the purposes of the project;

Provide timely feedback and approvals at each project milestone;

Secure any necessary licenses for stock photography, fonts, plugins, or third-party software the Client requests be used;

Maintain the confidentiality of any login credentials, admin access, or hosting information provided;

Review all deliverables carefully before final approval and launch, as final sign-off constitutes acceptance of the Services as delivered.

6. Ownership and Intellectual Property Transfer

Until the final balance under the Consent Form has been paid in full, all designs, code, and work product remain the sole property of MMRG. Upon receipt of final payment, and subject to any third-party licensing restrictions (e.g., purchased stock assets, premium plugins/themes, or fonts), ownership of the final website files and custom design elements created specifically for the Client will be officially transferred and reassigned to the Client (“Ownership Transfer”).

MMRG retains the right to display completed work in its portfolio, case studies, and marketing materials unless the Client requests confidentiality in writing prior to project completion.

Effective as of the date of Ownership Transfer, all risk, responsibility, and liability associated with the website passes to the Client, as further described in Section 7 and the Liability Waiver and Disclaimer (Appendix B).

7. Liability Waiver and Disclaimer (Separately Signed)

In addition to the Consent Form, the Client is required to separately review and sign a Liability Waiver and Disclaimer (Appendix B) before Ownership Transfer and website launch. This is a distinct document from the Consent Form and requires its own signature, because it addresses risks that begin only once the Client controls and operates the live website.

By signing the Liability Waiver and Disclaimer, the Client acknowledges and agrees that, from and after the date of Ownership Transfer:

MMRG is released from any and all liability for risks, losses, or damages associated with the operation of the website;

The Client waives any right to bring legal action, file a claim, or seek damages against MMRG for loss of value, lost revenue, or lost business arising from the website’s performance after handoff;

This waiver specifically includes, without limitation: website malfunction or bugs discovered after launch; website downtime, outages, or server/hosting failures; site crashes or performance degradation; security breaches, hacking, malware, or unauthorized access; and data loss, corruption, or breach of customer or business data collected through the site;

The Client is solely responsible, from the date of Ownership Transfer forward, for hosting, domain renewal, software/plugin updates, security monitoring, backups, and ongoing maintenance, unless the Client has separately purchased an active MMRG maintenance or support plan covering those specific items.

Template: The full Liability Waiver and Disclaimer requiring a separate signature is included as Appendix B to this document.

8. Warranty Disclaimer

Except as expressly stated in the Consent Form, the Services and all deliverables are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the website will be uninterrupted, error-free, or completely secure. No guarantee is made regarding specific search engine rankings, traffic, lead volume, conversion rates, or revenue outcomes, as these depend on factors outside MMRG’s control (e.g., market conditions, competitor activity, algorithm changes, and Client-side marketing decisions).

9. Limitation of Liability

To the maximum extent permitted by law, MMRG’s total cumulative liability arising out of or related to the Services, regardless of the form of action, will not exceed the total fees actually paid by the Client to MMRG for the specific Services giving rise to the claim. In no event will MMRG be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, or business opportunity, even if advised of the possibility of such damages.

10. Indemnification

The Client agrees to indemnify, defend, and hold harmless MMRG, its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from: (a) content, trademarks, or materials the Client provided for use on the website; (b) the Client’s use or operation of the website after Ownership Transfer; or (c) the Client’s breach of these Terms or any signed Consent Form or Liability Waiver and Disclaimer.

11. Industry Best Practices and Development Standards

MMRG designs and develops websites in accordance with the following industry best practices and standards then in effect, unless otherwise agreed in writing in the Consent Form:

11.1 Responsive & Cross-Browser Design

Mobile-first, responsive layouts tested across common breakpoints (mobile, tablet, desktop);

Cross-browser compatibility testing on current versions of major browsers (Chrome, Safari, Firefox, Edge);

11.2 Performance

Optimization for Core Web Vitals (loading, interactivity, and visual stability) and reasonable page-load speed;

Image compression and clean, efficient code structure;

11.3 Accessibility

Reasonable good-faith alignment with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA principles, such as semantic HTML, alt text for images, adequate color contrast, and keyboard navigability, unless a full formal accessibility audit/certification is separately scoped and purchased;

11.4 Security

SSL/TLS (HTTPS) encryption for all pages;

Use of reputable, actively maintained hosting, plugins, and themes at time of launch;

Secure handling of any login credentials and forms; spam-protection measures on contact/lead forms;

11.5 SEO Foundations

On-page SEO best practices: proper heading structure, meta titles/descriptions, image alt text, clean URL structure, and an XML sitemap submitted to search engines;

Mobile usability and structured data markup where applicable;

11.6 Data Privacy

A published Privacy Policy and Terms page, cookie disclosures where applicable, and reasonable safeguards for any data collected through forms, consistent with applicable U.S. state and federal privacy law at time of launch;

11.7 Code Quality & Version Control

Organized, documented code and use of version control during development where applicable;

A final quality-assurance review of all links, forms, and core functionality prior to launch.

These best practices reflect standards generally accepted in the web design industry at the time of development and are provided on a good-faith, commercially reasonable basis. They do not constitute a warranty or guarantee of specific certification, ranking, or ongoing compliance with future changes in law, browser behavior, or industry standards after launch, unless the Client has purchased an active maintenance plan that expressly includes such updates.

12. Maintenance, Hosting, and Support After Launch

Unless the Client has purchased a separate, active maintenance or support plan from MMRG, the Client is solely responsible after Ownership Transfer for: domain and hosting renewals; software, plugin, and security updates; malware monitoring; regular backups; and general upkeep of the website. MMRG strongly recommends that all Clients maintain an active hosting and backup plan (with MMRG or another qualified provider) to reduce the risk of the events described in Section 7 and Appendix B.

13. Revisions and Change Orders

The Consent Form will specify the number of included revision rounds. Requests beyond that number, or requests that expand scope (new pages, features, integrations, or a change in design direction after approval), will be quoted separately and require written approval and, where applicable, additional deposit before work proceeds.

14. Termination and Cancellation

Either party may terminate an engagement upon written notice. If the Client cancels after work has begun, the Initiation Deposit is non-refundable, and the Client will be invoiced for any additional work completed and third-party costs incurred up to the date of cancellation, calculated on a pro-rata or hourly basis as stated in the Consent Form. MMRG may terminate an engagement for non-payment, failure to provide necessary content/access within a reasonable time, or Client conduct that is abusive, unlawful, or that makes completion of the Services impracticable.

15. Confidentiality

Each party agrees to keep confidential any non-public business, technical, or financial information disclosed by the other party in connection with the Services, and to use such information solely for purposes of the engagement, except as required by law.

16. Force Majeure

Neither party will be liable for delays or failures in performance resulting from events beyond its reasonable control, including natural disasters, acts of government, internet or utility outages, third-party platform failures, labor disputes, or other similar events.

17. Governing Law and Dispute Resolution

These Terms, the Consent Form, and the Liability Waiver and Disclaimer are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. The parties agree that any dispute arising out of or relating to the Services will first be addressed through good-faith direct negotiation and, if unresolved, may be submitted to mediation prior to litigation. Venue for any permitted legal action will lie exclusively in the state or federal courts located in Fulton County, Georgia.

18. General Provisions

18.1 Entire Agreement

These Terms, together with the signed Consent Form and the signed Liability Waiver and Disclaimer, constitute the entire agreement between the parties regarding the Services and supersede any prior discussions, proposals, or representations, whether written or oral.

18.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

18.3 Amendments

MMRG may update these Terms from time to time for future engagements; the version signed or referenced in a Client’s Consent Form governs that specific engagement.

18.4 No Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

18.5 Assignment

The Client may not assign the Consent Form or these Terms without MMRG’s prior written consent. MMRG may assign its rights and obligations in connection with a merger, acquisition, or sale of assets.

19. Contact Information

Questions regarding these Terms, the Consent Form, or the Liability Waiver and Disclaimer should be directed to:

Multi-Media Revenue Group

Atlanta, GA

Phone: (470) 685-0089

Email: hello@multimediarevenuegroup.com

Appendix A Service Agreement Consent Form

This form must be completed and signed by the Client before any Services begin. It incorporates the Terms and Conditions above by reference.

Client Name: _______________________________________________

Business Name: _______________________________________________

Business Address: _______________________________________________

Email: _______________________________________________

Phone: _______________________________________________

Project / Service Name: _______________________________________________

A.1 Scope of Services

Describe all deliverables, pages, features, and integrations included in this engagement:

Scope Description: _______________________________________________

: _______________________________________________

: _______________________________________________

Items Explicitly Excluded from Scope: _______________________________________________

A.2 Timeframe

Estimated Start Date: _______________________________________________

Key Milestone Date(s): _______________________________________________

Target Completion / Launch Date: _______________________________________________

Client understands that timelines depend on timely delivery of content, feedback, and approvals as described in Section 4 and Section 5 of the Terms and Conditions.

A.3 Total Cost and Payment Schedule

Total Service Cost: _______________________________________________

Initiation Deposit Due Now (25% of Total): _______________________________________________

Remaining Balance: _______________________________________________

Remaining Balance Due Date(s) / Milestone(s): _______________________________________________

Accepted Payment Method(s): _______________________________________________

Client acknowledges the Initiation Deposit is non-refundable once paid and that Services will not begin until it is received, as described in Section 3 of the Terms and Conditions.

A.4 Revisions Included

Number of Included Revision Rounds: _______________________________________________

A.5 Client Acknowledgment

By signing below, the Client acknowledges that they have read, understood, and agree to be bound by the Multi-Media Revenue Group Terms and Conditions of Service in full, and to the specific scope, timeframe, and cost outlined in this Consent Form.

_______________________________________________

Client Signature Date

_______________________________________________

Client Printed Name

_______________________________________________

Multi-Media Revenue Group Representative Date

Appendix B Liability Waiver and Disclaimer

This is a separate document requiring its own signature, distinct from the Service Agreement Consent Form. It must be signed prior to Ownership Transfer and website launch.

Client / Business Name: _______________________________________________

Website / Project Name: _______________________________________________

Date of Ownership Transfer: _______________________________________________

B.1 Release of Liability

Effective as of the Date of Ownership Transfer stated above, Client, on behalf of itself and its officers, employees, and successors, releases and forever discharges Multi-Media Revenue Group, its owners, employees, and contractors (collectively, “MMRG”) from any and all claims, liabilities, damages, losses, or causes of action of any kind, whether known or unknown, arising from or related to the operation of the website after Ownership Transfer.

B.2 Waiver of Legal Action and Claims

Client expressly waives any right to bring legal action, file a claim, or seek monetary damages or other relief against MMRG for loss of value, lost revenue, lost business, or lost data arising from any of the following occurring after Ownership Transfer:

Malfunction, bugs, or defects in the website discovered or arising after launch;

Website downtime, outages, or crashes, including those caused by hosting, server, or third-party platform issues;

Security breaches, hacking, malware infection, or unauthorized access to the website or associated accounts;

Loss, corruption, theft, or unauthorized disclosure of data, including customer or business data collected through the website;

Any other technical failure, incompatibility, or performance issue arising after Ownership Transfer that is not the result of MMRG’s gross negligence or willful misconduct prior to Ownership Transfer.

B.3 Disclaimer

Client acknowledges that no website can be guaranteed to be 100% secure, error-free, or continuously available, and that ongoing risks (including but not limited to cyberattacks, hosting outages, third-party software vulnerabilities, and human error) exist for any live website regardless of the quality of its original design or development. Client further acknowledges that, unless it has purchased an active MMRG maintenance or security plan expressly covering the item in question, Client is solely responsible for hosting, domain renewal, backups, software/plugin updates, and security monitoring from and after the Date of Ownership Transfer.

B.4 Voluntary and Informed Signature

Client confirms that it has read this Liability Waiver and Disclaimer in full, has had the opportunity to ask questions or seek independent legal advice, and signs it voluntarily and with full understanding of its terms.

_______________________________________________

Client Signature Date

_______________________________________________

Client Printed Name

_______________________________________________

Multi-Media Revenue Group Representative Date

This document is a general template reflecting common industry practice and is not a substitute for review by a licensed attorney in your jurisdiction, who can confirm enforceability of the liability waiver and disclaimer language under applicable state law before use.